Common Uses & Strengths
- Strong financial foundation: mature accounting and compliance capabilities
- Manufacturing and inventory control: BOMs, MRP, production orders, and costing
- Operational visibility: real-time insight across purchasing, sales, and inventory
- Flexible deployment: cloud-hosted or on-premise options
- Extensible ecosystem: large marketplace of certified add-ons for industry needs
- Subsidiary ERP: commonly used by divisions of larger SAP-centric enterprises
Key Considerations
- Customization approach: heavy reliance on add-ons requires careful governance
- User experience: UI is functional but less modern than newer SaaS-first ERPs
- Upgrade planning: add-ons and customizations must be validated during upgrades
- Integration strategy: CRM, ecommerce, WMS, and BI integrations need upfront design
- Internal expertise: long-term success depends on internal ownership, not just partners
Common Needs & Challenges
- Outgrowing entry-level accounting tools
- Managing inventory, manufacturing, and finance in disconnected systems
- Heavy dependence on spreadsheets for planning and reporting
- Add-on sprawl with limited documentation or ownership
- Difficulty adapting processes as the business evolves
- Reliance on external consultants for routine changes and support
